For best tech support results. Make a video of your install and issues,

If you purchased your kit from Northwest Overland we can help you without a support form.

If you purchased from a different supplier please fill out this form so we can help you.

https://alex-usa.com/alex-original-esd-electric-sliding-door-parts-request/

Email a full descriptions of the issues your are having, and email info@northwestoverland.org the description and video.

then after you have done that. Text 503-395-4848 and We will respond. To Start the support process a video, and email needs to be sent, so that we can help you with all our recourses, and FAST as possible.

Your time is money we understand, so we are here to help. Thankyou.

Downloadable update PDF installation instructions

at the end/ bottom of this page!


NOTE 1: The Speed Option wire is not used, if you did not purchase or upgrade to having door speed option.

NOTE 2: The Extra Red and Black Wire coming from harness, after the main motor is not used if you did not get the upgrade option for an upper motor.


Help Pages

Alex Original Electric Sliding Door Remote control Programming and Microswitch programming click here

Alex Original Electric Power Sliding Door : Half Open or Half Closed Programming Mode and Help


HOW TO RESET THE MODULE

TURN VAN OFF

UNPLUG BLACK PLUG THAT GOES INTO BOARD

PLUG BLACK PLUG BACK IN

TURN VEHICLE ON – YOU WILL SEE RED LIGHT ON THE PCB BOARD TURN ON

PRESS AND HOLD THE DOOR SWITCH 10 SECONDS.

THIS SHOULD RESET THE BOARD


Alex Original Electric Sliding Door Remote control Programming

Alex Original Electric Sliding Door


  • WORK IN PROGRESS
  • Alex Original Electric Sliding Door Main Drive assembly installation instructions and help (Click)
  • Alex Original Electric Sliding Door Lock installation instructions and help
  • Alex Original Electric Sliding Door Lock installation instructions and help
  • Alex Original Electric Sliding Door Lock installation instructions and help
  • Alex Original Electric Sliding Door Locking latch installation instructions and help
  • Alex Original Electric Sliding Door Contact holder installation instructions and help
  • Alex Original Electric Sliding Door Contact panel installation instructions and help
  • Alex Original Electric Sliding Door Lower Arm installation instructions and help
  • Alex Original Electric Sliding Door Door Handle and Upper Actuator Assembly panel installation instructions and help
  • Alex Original Electric Sliding Door Door Conveyor installation instructions and help
  • Alex Original Electric Sliding Door Belt Clamp Pin and Ring installation instructions and help
  • Alex Original Electric Sliding Door Rear Wheel installation instructions and help P.N. 2032-324
  • Alex Original Electric Sliding Door Rear Wheel Cover installation instructions and help P.N. 3801-855
  • Alex Original Electric Sliding Door Door Switch installation instructions and help P.N. 1050-8261

Q&A FAQ Alex Original Electric Sliding door technical support

Do you know if it is passable to set the door so that it only opens 1/2 way and close again?

Yes this is a option on the PCB Board

Do you have a separate electric sliding door remote to open the door and close?

Yes this is an option.

  1. This option is as following or the original key or separate remote controls
  2. The additional remote controls has to be purchased separately

on page 23 it says “optional! For high roof only upper lock assy” Do I need to do this install work? Was it part of the kit? And should I install it?

The upper locker are mostly used when the vehicle is a H3, this locker prevent that the sliding door can start vibrating in wind when driving.

It is according the customer if he find it needed to install the upper locker, some do and some don’t


If you refer back to image 29 and 30 in the install manual there seems to be some connector not installed on this van, or is there a workaround to this discrepancy? 

In case there are no original contacts on the sliding door please contact the to as shown of the front door. 

image0.jpeg
image1.jpeg

So seems the issue is the push pull actuator doesn’t seem to be in sink with the closing sequence….the door doesn’t lock properly an takes 3 times to lock.

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December 2023 Updated

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